The next crucial step in running a successful manned guarding contract is appointing the right individual to the
right assignment. Temple does not just simply place a
guard on site but looks to match his qualities with desired client image and corporate culture.

     The key to a successful manned guarding contract
begins at the interview stage where Temple will only
consider individuals of good, smart appearance with
clearly spoken English.

     Applicants will then be vetted over a 10 year period
or as far back as their school leaving date, depending on
which is the earliest. Upon satisfactory completion of the
vetting process the applicant will be offered a permanent
position subject to successfully completing Temple's
training programme.

     Training initially consists of an intensive in-house
course and covering a wide range of subjects including
health and safety, fire prevention, civil and criminal law,
report writing and customer skills. Successful completion
of the training course requires the trainee to achieve a
minimum 80% pass rate in oral, written and practical tests.

     On the job training will then follow for a further two to three days with the new employee being put on a proba-
tionary period under the control of a designated manager.

     All guards will be supplied with the Temple uniform consisting of trousers, jacket, shirt and tie which will all be
in the company's colours and corporate logo. This uniform
may be varied in accordance with the client's requirements
and can be changed to suit their own corporate identity.

     Once on site the guard will be expected to be polite
and helpful whilst equally being active and alert. The
guard will then receive regular management visits both
for motivational purposes and to monitor performance.

     Regular communication with a direct line manager
helps to minimise staff turnover and Temple's guard
retention rate is unrivalled in the industry. This also
clearly benefits the client who receives the same reliable
guards, familiar with their premises and way of working.

     Temple's ultimate goal is to develop a loyal and
committed guarding force that takes pride in its work.
Success is finally achieved when the guard, in addition
to being a Temple employee, also feels like a member
of the client's own team.